Data Protection

Privacy Policy

Learn how we collect, use, and protect your personal information when you use our trading platform.

1. Information We Collect

Personal Information: We collect information you provide directly, such as your name, email address, phone number, and identification documents required for account verification.

Trading Information: We collect data related to your trading activities, including transaction history, portfolio performance, and copy trading preferences.

Technical Information: We automatically collect technical data such as IP addresses, browser type, device information, and usage patterns to improve our services.

Communication Data: We may record and store communications between you and our support team for quality assurance and training purposes.

2. How We Use Your Information

Service Provision: To provide and maintain our trading platform, execute trades, and facilitate copy trading services.

Account Management: To create and manage your account, verify your identity, and ensure compliance with regulatory requirements.

Communication: To send you important updates, notifications about your account, and respond to your inquiries.

Security: To protect against fraud, unauthorized access, and other security threats to our platform and users.

Improvement: To analyze usage patterns and improve our services, develop new features, and enhance user experience.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist in operating our platform
  • Legal Requirements: When required by law, regulation, or legal process
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: When you have given explicit consent for specific sharing
  • Protection: To protect our rights, property, or safety, or that of our users

4. Data Security

We implement industry-standard security measures to protect your personal information:

  • • SSL encryption for all data transmission
  • • Secure data storage with encryption at rest
  • • Regular security audits and penetration testing
  • • Multi-factor authentication options
  • • Access controls and employee training
  • • Continuous monitoring for security threats

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Objection: Object to certain processing of your information
  • Restriction: Request restriction of processing

To exercise these rights, please contact us using the information provided below.

6. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform:

  • Essential Cookies: Required for basic platform functionality
  • Performance Cookies: Help us understand how you use our platform
  • Functional Cookies: Remember your preferences and settings
  • Marketing Cookies: Used to deliver relevant advertisements

You can control cookie settings through your browser preferences, but disabling certain cookies may affect platform functionality.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Specific retention periods vary based on the type of information and applicable regulations.

When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@copytradingmarkets.com

Phone: +1 (555) 123-4567

Address: 123 Trading Street, Financial District, NY 10001

Last updated: December 2024

Your Privacy Matters

We're committed to protecting your personal information and maintaining transparency about our data practices.